InstaCasino Review

instacasino-logoOne of the first elements players take note of when playing with InstaCasino, is how clean and minimalist the design and layout are; this is a brand that appears to be driven by simplicity. We can see this not only in regards to the bland colour palette of white, with the odd accent of orange, but from the no nonsense layout that lists all the subsections clearly. Due to this type of reception, some online customers may feel that this brand isn’t as refined as those casinos that wow from the off, but we can assure you that this online platform can offer just as much class and entertainment.

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Bonuses and Promotions

Even though many would say that the games are the most important element, others believe that the welcome bonuses are where the action is at. This is why we’re reviewing the promotions first, so that you can clearly see what additional extras you can experience when playing with this UK online casino. As you would expect, there’s an introductory offer, a reward that is open to all new customers that decide to register with the label; you’d be hard pushed to find any casino that doesn’t offer such a bonus.

In regards to the aforementioned welcome offer, users will need to register before being able to access this offer, though the code provided is visible to everyone, even guests. This code will gift customers 100% bonus on what they deposit, as well as 10 free spins on a specific title, named Spinions Beach Party. Personally, while we can appreciate the generosity of this offer, we feel that the limit of the single game will put some people off.

From there on in, the promotions section starts to look a little weak, even despite there being several options. This is due to the fact that most of the other thumbnails you can see on screen are nothing more than fluff, filling in gaps while the wait for future bonuses takes place. Considering that the casino has been around since 2015, this seems a little unprofessional – this brand isn’t a novice, they’ve been active for a couple of years now. If you’re still interested in the other offers, there’s one called Week Starter. This gives a secondary deposit bonus for those that input specific amounts of cash, alongside the use of a special code.

Software and Casino Games

Now we move onto the titles themselves, and the array that the InstaCasino offers those of us that have a little cash to spare. As is common with a lot of contemporary websites, guests can embrace play for fun versions, but they’ll often need to register and deposit some real money before starting to investigate the capabilities of the real cash options. That being said, the fact that we can test out the games before we commit is a welcomed sight, however you’ll need an up to date Adobe Flash Player if you want to access them.

You can approach the games in one of two ways: you can either tap the All Games header and receive a full and rather diverse list, or you can work your way through sections. Being given both options is great, though we always tend to find that users prefer more manageable catalogs rather than being bombarded with lots of different options. In terms of what is being offered, there’s a clear focus on video slots, both new and classic, as well as being able to play a Live Casino section. For anyone who doesn’t know what that refers to, it’s a means of combining both the virtual world of online gaming with the real atmosphere of a bricks and mortar casino.

Despite there being no definite mention of the software involved, we can see for ourselves that various brands, both well known and more niche, are involved with the gameplay here. Take Starburst for example, one of the most popular games within the sector currently; this title has been created by Net Entertainment, and yet we can see that other games abound aren’t from the same brand. That level of variety will undoubtedly suit many different walks of gamers, which in turn should open up the playing field for all.

Banking

When it comes down to putting our money where our mouths are, we need to be given thorough information to ensure that we feel secure. InstaCasino sort of do this, but they keep their fees surrounding deposits and withdrawals very guarded, meaning that non members are unable to see exactly what they’re getting into before it’s (potentially) too late. For us, this is an issue because it isn’t accessible, which is rather off putting given how much money you could potentially be risking, and winning, when choosing this website.

Nonetheless, while we don’t know specific fees or waiting times, we are made aware of what brands and payment methods are accepted. Everyone can see this by scrolling to the bottom of the page, where a list of providers are clearly on view, their logos proudly displayed. There isn’t a massive selection, but most of what we can see is that from respected and reliable sources, and so we feel that our money is in safe hands.

  • VISA, Mastercard
  • Skrill
  • Neteller
  • Paysafecard
  • Trustly

As you can see for yourselves, the mix here is very much either credit cards or e-wallets; we’d be inclined to say that this is the norm nowadays. However, we’re rather surprised at not seeing PayPal listed, as it’s one of the largest online money systems around, and has been around a lot longer than the likes of Skrill. In regards to the currencies offered, there’s a decent if not overwhelming range offered here, with the usual suspects of dollars, pounds, and euros turning up at the top of the list. That being said, there’s also Swedish and Norwegian currencies accepted as well.

Company Background and License

Our review wouldn’t be good enough without some insight into the name behind this relatively new brand, and so we look to the label that has created the InstaCasino name. Even though this is a casino that is still in its infancy, it isn’t one that has been created by amateurs. Instead, experienced individuals have come together to access another section of the industry.

We can see this in the fact that the website is operated by Maltese company MT SecureTrade Limited, a business that is behind a great number of online casinos. This is because of the fact that they’re governed by the Malta Gaming Authority, and so they have a rigid set of guidelines and rules to follow in order to remain in business. This Maltese company isn’t the only reassurance customers receive though, as InstaCasino has a gaming license from the UK as well, essentially doubling up on the security and safety side.

Customer Service

Before we leave you to fully explore this site for yourselves, we’d like to finally point out the customer service capabilities of this casino. This is arguably one of the most important components of any service, whether that be an online casino or not, because of having to deal with issues. Even though InstaCasino offers support to its players, it only appears to be in the form a live chat, which is rather limiting. In one respect you have fast paced access that gives you instant results, yet on another level people have no other avenues to explore, such as phone calls and emails. The fact that these two other actions aren’t offered not only demonstrates the modernity at the heart of this brand, but it could also put some customers off. We find that the more successful casinos tend to deliver all three customer service options, rather than sticking to just the one.

Conclusion

All in all, we believe that this online casino is one that delivers on virtually all fronts, such as games, service, and accessibility. However, that isn’t to say that areas aren’t in need of improvement, like the promotions section lacking in depth, or the limited approach of the customer support. InstaCasino will likely build on the foundations that they’re giving us, and so we’re not too concerned about the problems raised. However, if these concerns are never addressed later down the line, the brand could fizzle out in the not too near future. Our rating would be, approximately, three and half stars out of five, simply because of the lack of refinement and the flaws already commented on.