The demanding software of the Dove Slots casino really pulls you in, its tab at the top of the browser constantly asking for you to come back if you leave. This novelty, along with the cool blues of the website, draw us in and make us want to play, especially after looking at the collection of games on hand. This isn’t the most polished online casino we’ve come across, but it’s certainly one of the better finished, so much show that it shows up some of the much older gaming domains out there. However, will we find everything in order once we sign up and start playing?
Bonuses and Promotions
First we move to the promotions and what they have on offer; generally the reception is a good if not overwhelming one. Clearly Dove Slots is about quality over quantity, with only a handful of bonuses available at this time, which does include further information about the VIP club. Therefore, while we’re not blown away by what we see, we’re fairly content at the medium range that the Dove Slots promotional materials are gifting to us.
If we take a look at the Welcome Bonus, the one that all newbies are keen to hear about, we see that there’s a 100% bonus on the first deposit. Furthermore, you’re given 20 free spins on the Starburst game, arguably one of the most popular slot machines currently in circulation. That would have been acceptable enough, but then the brand offer the same level of rewards on your second and third deposits, allowing for you to (potentially) make £600 in bonus monies. There is a catch however, and that’s that their wagering requirement is a lot higher at 65x, meaning you’ll need to work hard and win hard before withdrawing your cash.
In regards to the exclusive VIP section, players will come across a points based system, similar to what’s up for grabs via other casinos, only hear the points are called Kudos. You collect these points by playing and depositing, slowing working your way through the ranks until you become the best of the best, a Legend member. Everyone starts off as a Newbie and will then need to work through Expert, Pro, and VIP before this fabulous transition into becoming a living Dove Slots legend. For that to happen though, you’ll need to have amassed over 5,000 Kudos, so you best get playing if you intend to get started.
Software and Casino Games
As we move onto the games section, we become aware that while slots are the main serving, there’s some other activities available, thus broadening the appeal of this brand. To access said titles, you’ll need to go via the All Games section at the top of the screen, in which you’ll be shown the most popular games first. You can choose whether you scroll through the list given, or look through a couple of the other subheadings available. If all else fails, or if you know exactly what you’re looking for, there’s a search bar to utilise.
When it comes to the individual software involved, you can see that the likes of Microgaming, PariPlay, and NetEnt are all here, along with a few others. This in turn provides an ample range of games to try out, all of which will have different feels and ‘flavours’ to them. Sadly however, if you’re looking to activate these titles, you’ll need to register before you can do so. From what we experienced, the process of becoming a basic member didn’t take long at all, however it does go against the casino to not have any free play options.
Another possible negative against this label is the fact that there’s no Live Casino option. As this is called Dove Slots, we didn’t expect there to be anything much in the way of other games. That being said, there are a couple of classics to enjoy, such as Blackjack and Roulette, and so we at least thought that there would be something in the way of VR gaming.
In terms of finding the relevant banking information, gamers will need to visit the Terms and Condition section, located at the bottom of the website, and then scroll to the correct section. It’s a tedious affair, one that could certainly be streamlined, but at least it gives to us most of the information we need. Upon investigating this section, we discovered that there’s a very limited set of payment methods listed, with virtually no ewallets in play bar Paysafecard and PayPal. Thereafter you have paying via your mobile bill, or the regular credit and debit card route; again, given the how new this site still is, the restrictions seem out of place. Also, the number of accepted currencies appears limited too, with GBP and Euros the only ones we could find mention to.
What is more, there’s also caps on what you can deposit everyday, which isn’t something we regularly see across other casino websites; in one day you can’t deposit more than £5,000. In addition to this deposit limit, you then have the harsher withdrawal limit of £5,000 for the entire month! That seems a tad low, even if you take into account that the number of VIP high rollers is likely to be few in number. Speaking of withdrawals, it’ll roughly take 48 hours to complete your transaction. What is more, you can only have two withdrawals active at any one time.
Company Background and License
When it comes to any information surrounding the birth of this brand, the details are vague at best, so much so that we had to dig a little deeper away from the site. In doing so, we discovered that Dove Slots was created in 2016, and that it owns two licenses, one from the UK Gambling Commission and the other from Alderney Gambling Control Commission. Given that this is a primarily UK driven site, it makes sense that these two governing bodies should be present.
In terms of customer support, Dove Slots comes into its own with a diverse range of ways to access help: there’s email, live chat, Facebook and WhatsApp. The first two options we tend to see throughout many online casinos, but the latter two are rare indeed; we’ve only seen one other casino that has adopted this on trend approach. Do bare in mind though, that when utilising the live chat and WhatsApp, the services are only available between 9:30am and 6pm on working weekdays, aka Monday to Friday. Even though there’s other support actions to take, this lack of 24 hour service will definitely be felt by all late night gamblers.
The Dove Slots casino has been an enjoyable ride, one that has allowed us to play numerous pokies to our heart’s desire. However, don’t be fooled into thinking that this brand is complete, as this sprawling infant still has some ways to go before it can compete with the big league labels out there. Our first suggestion would be to include a Live Casino, followed by a more easy to digest banking section. Nonetheless, for now it serves well and delivers a satisfying means of entertainment.